6.0 Troubleshooting

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6.1 Getting Stuck

If your dog gets stuck on your head, use the pop command to make him pop off. In periods of high lag, Fido can get stuck or twisted around on your head or in some other objects. To fix it, say,

fido pop

That makes him clear himself from being stuck and reorient himself to his proper position. 

Nine out of 10 times using pop solves the problem, but another thing to do is take him back to inventory and re-rez him. You might have to try this several times, or wait until the lag condition clears up before it works. 

You can also choose to “edit” him, and orient him correctly using SL building controls. If none of that works, bring your dog to the Dog Clinic to update him.

6.2 Dog Clinic

Many problems you might have with your dog can be solved at the VKC Dog Clinic at one of the Dog Parks. These are the commands you can give at the Clinic:

  • list — If you want to see a list of the dogs you own, come up to the clinic building and use the command, list. That is, type "list" in your chat window while you are standing near the Dog Clinic
  • claim — If you lose your dog, go to the Dog Clinic and use the command claim and the name of your dog (type, "claim fido"). Your dog will appear in your inventory in the Objects folder with the name of its breed (for example: Doberman). When you rez this dog, it will automatically change to its proper name (Fido the Magnificent) and recall all of his memories and tricks. Then when you take it back to your inventory, he will go into the Objects folder with your dog's name. You may want to move him back into the VKC folder to help keep track of him.
  • update — If your dog is broken or you want to get a newer version, go to the Dog Clinic and rez your dog nearby. Then say update and the name of your dog (type, "update fido"). Unless your dog is completely unresponsive, the clinic will take your dog (it will disappear) and return the updated dog to you in your Objects folder with the name of its breed (for example: Widget). The updated dog will be just like your dog — with all the same memories and tricks — but better. If your dog is completely unresponsive, you will have to delete the dog yourself and claim the dog as lost (see claim above).

Mr. Genosse keeps makng improvements to the VKC dogs, and you may want to get yours updated occasionally. Major updates are always announced in the Virtual Kennel Club group, and everyone who buys a dog gets an invitation to the group. If you're not a member and you want to be, please contact Blu Sparkle, Sandry Logan, or one of the VKC Proven Trainers to request an invitation to the Virtual Kennel Club.

6.3 Restoring, Clearing, and Backing Up Memory

If your dog seems confused about his tricks, you can tell him to restore his memory from a backup copy kept at the VKC. Just say

Fido remember

If you just want to start over completely and clear your dog's memory of all tricks and marks you taught him, say

Fido remember nothing nothing nothing

If you wish to create a backup of your dog's tricks and marks as he knows them at this particular moment, say

Fido backup

6.4 Verbal and Quiet commands

When you first get your dog, he tells you some things he's doing by chatting in the chat window. If you would rather have your dog completely quiet, say:

Fido greet-quiet

To have him say what he's thinking again, say,

Fido greet-verbal

6.5 Initialization Settings

When you claim your lost, broken, or updated dog from the VKC Dog Clinic and rez him, the dog goes through a process of loading his scripts again. This allows him to recall his tricks, marks, and familiar people and places so that he becomes the dog you know and love. 

There are other things that you might like your dog to remember without having to tell the dog each time he is newly claimed. If you want him to remember things like specific coloring, positions, water mode, or greeting mode, you can teach him a trick called "init" and he will automatically load these settings. The "init" trick is sort of a re-initialization of your dog as you had him before his trip to the Dog Clinic. 

For example, you might say:

Fido learn init water avoid position 90 2 greet-quiet

If you add the command greet-quiet to the init trick, it must always be the very last command in the trick. If you add greet-quiet anywhere but at the end, it will break the trick and the dog will not recall his initialization commands when he is claimed.

Once you teach "init" to your dog, it is never necessary to speak the command in chat. The "init" trick becomes part of his initialization.

6.6 Listening

Your dog normally listens to any typed text that begins with his name. By default he does this both on Channel 0 (public) and Channel 1 (private). Some people like to command their dog on channel 1 while using natural speech on Channel 0 because this enhances the realism of the dog. Occasionally, people want to be able to speak silently to their dog on Channel 1 but find that some other nearby device already listens on this channel. When this is the case, it is possible to add another listening channel to your dog.

Channel 0 is the public channel that anyone can hear. Channels 1 to 2,147,483,648 are private channels that aren't sent to the SL client.

For example, you might say:

Fido channel 9

Remember: this is an extra channel. He also listens on channels 0 and 1. If you later say

Fido channel 42

this will remove channel 9 and he will listen on channel 42 as well as channel 0 and channel 1.

To remove the extra channel, say:

Fido channel 0

6.7 Finding a Missing Dog

Because VKC Dogs are curious and independent, they sometimes are out of sight, on the roof, or lost. If this happens to your dog, try the following:

  • Shout to call your dog: Fido come
  • Shout to tell your dog to teleport to your side: Fido tp owner (or you can use your name).
  • Check your lost and found folder
  • Go to the Dog Clinic to claim your dog. Stand by the clinic and say: claim Fido